Number Fields (Integer)

The Number Fields (Integer) screen lists all of the active or inactive user-defined integer fields that currently exist for the request ticket for this Helpdesk. If no values have been defined, the Number Fields (Integer) edit screen displays.

If there are existing integer fields, you can use this screen to:

• Add a new integer field: Click New.

• Edit an existing integer field: Click the Edit icon under Edit/Delete.

• Delete an existing integer field: Click the Delete icon under Edit/Delete.

• Edit multiple integer fields: Place a tick in the checkbox for each integer field to be edited. Then, click Edit Selected.

• Delete multiple integer fields: Place a tick in the checkbox for each integer field to be deleted. Then, click Delete Selected.

• Edit all integer fields: Click Edit All.

• Delete all integer fields: Click Delete All.

• Toggle display between active and inactive fields: Click the Edit Actives or Edit Inactives button at the bottom of the screen.

If you select either New or Edit, the Number Fields (Integer) edit screen displays.