The Survey Picklist Fields screen lists all of the active or inactive picklist fields that currently exist for the survey associated with this helpdesk. These fields define the survey questions for which users select answers from provided drop-down lists.
On this screen, you can do the following:
Add a new picklist field: Click New.
Edit an existing picklist field: Click the Edit icon under Picklist.
Delete an existing picklist field: Click the corresponding Delete icon.
Delete multiple picklist fields: Place a tick in the checkbox for each picklist field to be deleted. Then, click Delete Selected.
Delete all picklist fields: Click Delete All.
Toggle display between active and inactive fields: Click the Edit Actives or Edit Inactives button at the bottom of the screen.
If you select either New or Edit, the Survey Picklist Fields edit screen displays.