Clicking Campus Tools, Helpdesk, Helpdesk Tools, Worker Tools Survey Reports displays the current results of the survey associated with this helpdesk.
CNAV displays the following general survey information:
Number of potential survey respondents
Number of surveys completed
Percentage of surveys completed
For each question on the survey, this screen then provides details showing the numbers and percentages of responses.
If this helpdesk does not have an associated survey and you'd like to add one, use the Survey Fields provided in the Utilities area of the System Administrator Tools. Note, however, that use of those tools is restricted to helpdesk administrators.