The Survey Text Fields screen lists all of the active or inactive text fields that currently exist for the survey associated with this helpdesk. These fields define the survey questions for which users are expected to enter essay-type answers.
On this screen, you can do the following:
Add a new text field: Click New.
Edit an existing text field: Click the Edit icon under Edit/Delete.
Delete an existing text field: Click the Delete icon under Edit/Delete.
Edit multiple text fields: Place a tick in the checkbox for each text field to be edited. Then, click Edit Selected.
Delete multiple text fields: Place a tick in the checkbox for each text field to be deleted. Then, click Delete Selected.
Edit all text fields: Click Edit All.
Delete all text fields: Click Delete All.
Toggle display between active and inactive fields: Click the Edit Actives or Edit Inactives button at the bottom of the screen.
If you select either New or Edit, the Survey Text Fields edit screen displays.