Build Helpdesk

Clicking Campus Tools, Helpdesk, Helpdesk Tools, Build Helpdesk initiates the Helpdesk Builder wizard. This wizard steps you through the following screens in sequence:

• Ticket Status

• Worker Status

• Ticket Priority

• Edit Helpdesk Ticket

You can also access each of these screens in any sequence you like by clicking Campus Tools, Helpdesk, Helpdesk Tools, Administrator Tools Utilities.